Luminis Health, a Maryland-based health system, and Cedar, a market-leading healthcare financial technology platform, today announced a partnership to create an excellent, personalized patient experience synonymous with the recently-formed health system, which includes three hospitals and a physician group. Since its inception in 2019, Luminis Health has focused on innovation and this partnership, and its collaboration with Cedar will take the patient experience to the next level.
“We formed Luminis Health to remove barriers to health, make care easier and ensure that everyone has access to the tools they need to live a healthy life—and in order to be successful in this mission, it’s important to make the financial experience as seamless and accessible as the care experience,” said Kevin Smith, chief financial officer for Luminis Health. “Investing in and implementing leading healthcare technology is the best way to achieve this goal, and we look forward to working side-by-side with Cedar to build a financial journey that empowers each and every one of our patients.”
Cedar Pay, Cedar’s post-visit patient engagement and payment platform, delivers personalized billing through outreach, messaging and bill resolution based on a variety of unique factors and preferences. The platform will be fully integrated with Luminis Health’s existing Epic instance, enabling a financial experience that drives meaningful engagement and enhances patient satisfaction.
“The biggest barrier to true transformation in healthcare has been antiquated processes. Luminis Health is setting an example by starting its new venture with investments in strategic digital health tools, and we are thrilled to be working with a partner that shares in our mission of empowering patients to easily and affordably pursue the care they need” said Florian Otto, CEO and co-founder of Cedar. “Consumers crave a modern, intuitive experience within their healthcare journey and will gravitate and return to innovators like Luminis Health, who value the patient financial experience as a core component of the healthcare journey.”
Luminis Health and Cedar expect to roll-out the new engagement and billing platform in the spring of 2022.